- Is it only one site? If one website or app is slow and everything else is fine, it isn't the Wi-Fi. Try clearing your browser cache.
- Is it only you? Ask a colleague nearby. If they're fine, restart your laptop, or forget the Wi-Fi network and rejoin it.
- Move and retest. Try a spot closer to the nearest access point (usually on the ceiling). If it's fast there, tell us where the slow spot is.
- Plug in if you can. If a wired connection is fast and Wi-Fi is slow, it's a wireless problem we can fix. If wired is slow too, it's the internet line.
- Note the time. Slow only at certain hours usually means too many devices for the access points. Include the times in your ticket.
The whole office has no internet? Call (646) 886-7604 and press 1.
Full guide: https://sagesolutionsllc.net/blog/office-wifi-slow-fix/
Still stuck? Reply to your ticket or email help@sagesolutionsllc.net. Business down or a security issue? Call (646) 886-7604 and press 1.